• Responsible for day to day onsite for after-sales diagnosis and repair of Mitsubishi Electric products (ACMV/HE/HVAC) which are under warranty and out-warranty.

• Ensure work daily assigned are carried out effectively and productively to meet set KPI and requirements.

• Ensure safety, quality of work and meet the customer satisfaction.

• Ensure good co-ordination and communicate between teams (Internal, service partners), other departments, and customers when work is carried out.

• Adhere, perform, and handle work process procedure on spare parts, monetary billings, job sheets closing, report preparation.

• Responsible to assess daily jobs and provide information to engineers/team leads on daily basis.

• Conduct risk assessment, onsite risk assessment, vehicle check, toolbox meeting to the peers, superiors, partners before going for onsite job.

• Focus on quality workmanship requirement and with null return calls.

• Liaise with internal customers diligently, timely and accurately to allow better smooth operations on spare parts, billing administrative, technical on daily job needs. • Facilitate technical needs on reporting equipment quality and repair. • Liaise with external customers (Retail, Commerical, Industrial, Projects, etc) on problem solving

• Possess a Diploma / Degree in Mechanical or Electrical Engineering, or a related engineering discipline.

• A valid Class 3 driving license is advantageous, as this role involves traveling to various job sites.

• Exposure to a broad range of customer profiles and real-time challenges that will stretch your thinking and elevate your skill set.

• Those without prior experience and have a keen interest or knowledge of air-conditioning systems are welcome to apply.

• Comfortable working at heights with safety harness.